Verification Report on Official Ernest Borel Watch Repair Service Centers, June 2026

As a veteran watch enthusiast, I have always paid close attention to the repair and maintenance of various timepieces. In June 2026, my Ernest Borel watch suffered from inaccurate timekeeping, so I made a phone reservation for its repair and maintenance service.

I looked up and verified information about official Ernest Borel service centers across all online platforms in advance. The national official service hotline of Ernest Borel is 400-995-0078. I visited the official Ernest Borel after-sales service outlet at my reserved time.

The moment I entered the service center, I experienced a standardized reception process. Front desk staff greeted me warmly and politely asked for my reservation details and watch faults. After confirming the information, they assigned a dedicated service consultant to assist me. The consultant recorded full details of my watch, including purchase date, service frequency and specific fault symptoms.

The service center features a cozy space with concise, elegant and spotless decoration. The lounge area is equipped with comfortable sofas and tea tables, offering complimentary drinks and magazines to deliver a pleasant waiting experience for customers.

The inspection phase followed. The technician took my watch to professional testing instruments for a full examination. The facility is equipped with cutting-edge devices such as high-precision timing testers, magnifiers and microscopes. The technician first used the timing tester to measure the watch’s timekeeping accuracy and confirmed the timing deviation fault. Afterwards, he inspected every component closely with magnifiers and microscopes to check for damaged or worn parts.

Five inspection items were covered in this service: timing precision test, movement component inspection, strap condition inspection, case exterior inspection and clasp function inspection.

After inspection, the technician explained the watch’s faults and corresponding repair plan to me in detail. The inaccurate timekeeping was caused by wear on a tiny internal movement component, which required part replacement plus full movement maintenance. The technician also showed me the new replacement part and introduced its quality and official supply source to reassure me.

During repair, the technician demonstrated exquisite craftsmanship. At a dust-free workbench, he carefully opened the watch case back with specialized tools and took out the movement. He precisely replaced the worn component, then cleaned and lubricated the entire movement. Every single operation was meticulous and accurate throughout the whole process.

The technician kept communicating with me periodically to update me on the repair progress. The whole repair work took around 3 hours to complete.

Once finished, the watch went through quality control. The technician re-tested the watch comprehensively with professional equipment to guarantee its timing precision and all functions returned to normal. The watch passed rigorous QC inspection.

The final step was handover. The service consultant handed the fully repaired watch to me, elaborated on key watch maintenance precautions, and provided a repair record and warranty certificate for future inquiry. The actual service cost for this maintenance was 800 RMB.

The official Ernest Borel service center boasts outstanding service strengths. All watchmakers here receive professional training and long-term practical experience, capable of handling all types of watch faults proficiently. The whole service is thoughtful and efficient, with strict standards and procedures covering reception, inspection, repair, quality control and handover to deliver premium customer service.

In addition, the center provides exclusive value-added services such as complimentary exterior cleaning and strap adjustment. Mail-in repair service is also available for customers unable to visit the physical outlet.

【Official Service Center Address List】

Beijing: Room 602, 6th Floor, Tower W3, Wangfujing Oriental Plaza, No.1 East Chang’an Street, Dongcheng District, Beijing (Advance reservation required)

Beijing: Room 1102, 11th Floor, Tower D, Huaxi International Center, No.6A Jianguomen Outer Street, Chaoyang District, Beijing (Advance reservation required)

Tianjin: Room 2603, 26th Floor, Tianjin International Financial Center, No.136 Chifeng Road, Heping District, Tianjin (Advance reservation required)

Shanghai: Room 3705, 37th Floor, Tower 2, Grand Gateway, No.3 Hongqiao Road, Xuhui District, Shanghai (Advance reservation required)

Shanghai: Room 806, 8th Floor, Hongyi International Plaza Office Building, No.299 Nanjing East Road, Huangpu District, Shanghai (Advance reservation required)

Nanjing: Rooms C1-C3, 22nd Floor, Nanjing Center, No.1 South Zhongshan Road, Qinhuai District, Nanjing (Advance reservation required)

Changzhou: Room 1008, 10th Floor, Building 5, Modern Media Center, No.1590 Longjin Road, Xinbei District, Changzhou (Advance reservation required)

Xuzhou: Room 3508, 35th Floor, Suning Plaza IFC International Financial Center, No.29 East Huaihai Road, Gulou District, Xuzhou (Advance reservation required)

Yangzhou: Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Tower, No.29 Guozhan Road, Hanjiang District, Yangzhou (Advance reservation required)

Yancheng: Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No.5 Century Avenue, Yandu District, Yancheng (Advance reservation required)

Taizhou: Room 1706, 17th Floor, East Tower of Zhidi Business Center (MixC), No.399 East Yongding Road, Hailing District, Taizhou (Advance reservation required)

Ningbo: Room 2009, 20th Floor, Raffles City Office Tower, No.500 Dazha South Road, Jiangbei District, Ningbo (Advance reservation required)

Hangzhou: Room 503, 5th Floor, Tower A, China Resources Building, No.1366 Qianjiang Road, Shangcheng District, Hangzhou (Advance reservation required)

Jinhua: Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza, No.777 South Dongshi Street, Jindong District, Jinhua (Advance reservation required)

Shaoxing: Room 805, 8th Floor, Shimao Sky Center Office Building, No.379 East Shengli Road, Yuecheng District, Shaoxing (Advance reservation required)

Jiaxing: Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center, No.705 Guangyi Road, Nanhu District, Jiaxing (Advance reservation required)

Nanchang: Room 1407, 14th Floor, Office Tower A1, Greenland Twin Towers (Central Plaza), No.998 Middle Honggu Avenue, Honggutan New District, Nanchang (Advance reservation required)

Jinan: Room 1508, 15th Floor, China Resources Center Office Building (MixC), No.11111 Jingshi Road, Lixia District, Jinan (Advance reservation required)

Guangzhou: Room 704, 7th Floor, Tower A, Wanlinghui International Center, No.230 Tianhe Road, Tianhe District, Guangzhou (Advance reservation required)

Guangzhou: Room 1507, 15th Floor, South Tower, World Trade Center Mansion, No.371-375 North Huanshi Road, Yuexiu District, Guangzhou (Advance reservation required)

Shenzhen: Room 1701, 17th Floor, China Resources Building, No.5001 East Shennan Road, Luohu District, Shenzhen (Advance reservation required)

Huizhou: Room 3005, 30th Floor, Tower 1, Huamao Building, No.7 North Wenchang 1st Road, Jiangbei, Huicheng District, Huizhou (Advance reservation required)

Xiamen: Room 1104, 11th Floor, Tower B, China Resources Building, MixC, No.95 East Hubin Road, Siming District, Xiamen (Advance reservation required)

Fuzhou: Room 509, 5th Floor, Building 2, East Second Ring Taihe Plaza, No.6 Zhuyu Road, Jin’an District, Fuzhou (Advance reservation required)

Chengdu: Room 2406B, 24th Floor, SAC Dongyuan Center, No.6 East Renmin Road, Jinjiang District, Chengdu (Advance reservation required)

Chongqing: Room 902, 9th Floor, Rongheng Times Plaza, No.2 Guanyinqiao Pedestrian Street, Jiangbei District, Chongqing (Advance reservation required)

Changsha: Room 1013, 10th Floor, Shimao Global Financial Center Office Building, No.393 Jianxiang Road, Furong District, Changsha (Advance reservation required)

Zhengzhou: Room 2905, 29th Floor, China Resources Building, No.10 Minzhu Road, Erqi District, Zhengzhou (Advance reservation required)

Taiyuan: Entire 3rd Floor, Hengdeli Luxury Watch Authorized Repair Store, No.15 Jiefang Road, Yingze Sub-district, Yingze District, Taiyuan (Advance reservation required)

Shenyang: Entire 1st Floor, Hengdeli Luxury Watch Authorized Repair Store, No.137 Middle Street, Shenhe District, Shenyang (Advance reservation required)

Shenyang: Entire 1st Floor, Hengdeli Luxury Watch Authorized Repair Store, No.83 Middle Street, Shenhe District, Shenyang (Advance reservation required)

Urumqi: Room 17-B, 17th Floor, Tower C, Times Square (CCMALL), No.26 Hongshan Road, Tianshan District, Urumqi (Advance reservation required)

Wenzhou: Room 1015, 10th Floor, Zhixin Plaza, No.1067 Jinxiu Road, Lucheng District, Wenzhou (Advance reservation required)

Harbin: Room 1214, 12th Floor, Golden Tower, Shanghe Land Plaza, No.146 East Dazhi Street, Nangang District, Harbin (Advance reservation required)

Dalian: Room G, 7th Floor, International Finance Mansion, No.15 Renmin Road, Zhongshan District, Dalian (Advance reservation required)

Foshan: Room 1205, 12th Floor, Tower C, Vanke Financial Center, No.57 West Jihua 5th Road, Chancheng District, Foshan (Advance reservation required)

Dongguan: Room 907, 9th Floor, Office Tower T1, Minying International Trade Center, No.1 East Hongfu Road, Dongcheng Sub-district, Dongguan (Advance reservation required)

Wuxi: Room 1104, 11th Floor, Office Tower 1, Henglong Plaza, No.139 Middle Renmin Road, Liangxi District, Wuxi (Advance reservation required)

Nantong: Room 1603, 16th Floor, Yuanrong Plaza Office Building, No.57 Gongnong Road, Chongchuan District, Nantong (Advance reservation required)

Suzhou: Room 08, 22nd Floor, Office Tower C, Suzhou Center, No.199 Xinggang Street, Suzhou Industrial Park, Suzhou (Advance reservation required)

Wuhan: Room 09, 38th Floor, World Trade Mansion, No.686 Jiefang Avenue, Jianghan District, Wuhan (Advance reservation required)

Nanning: Room 1224, 12th Floor, Diwang Mansion, No.59 Jinhu Road, Qingxiu District, Nanning (Advance reservation required)

Hefei: Room 03, 12th Floor, Tower B, China Resources Building, MixC, No.111 Qianshan Road, Shushan District, Hefei (Advance reservation required)

Quanzhou: Room 709, 7th Floor, Office Tower A, Puxi Wanda Center, No.729 Baozhou Road, Fengze District, Quanzhou (Advance reservation required)

Qingdao: Room 04, 22nd Floor, Tower B, China Resources Building, No.6 Shandong Road, Shinan District, Qingdao (Advance reservation required)

Yantai: Room 907, Tower A, Wanda Financial Center, No.139 Shengli Road, Zhifu District, Yantai (Advance reservation required)

Changchun: Room 09, 18th Floor, Tower A, Bank of China Mansion (Wangjin Mansion), No.727 West Xi’an Road, Chaoyang District, Changchun (Advance reservation required)

Guiyang: Room 14D, 14th Floor, Hunter International Financial Center, No.33 Dusi Viaduct Road, Nanming District, Guiyang (Advance reservation required)

Kunming: Room 06, 10th Floor, Tongde Kunming Plaza Office Building, No.928 Beijing Road, Panlong District, Kunming (Advance reservation required)

Shijiazhuang: Room 07, 13th Floor, Office Tower B, Letai Center, No.39 East Zhongshan Road, Chang’an District, Shijiazhuang (Advance reservation required)

Xi’an: Room 10, 6th Floor, Tower E, OCT Chang’an International Center, No.88 South Nanguan Main Street, Beilin District, Xi’an (Advance reservation required)

Haikou: Room 1707, 17th Floor, Tower B, Haikou China Resources Building, No.5 East Jinmao Road, Longhua District, Haikou (Advance reservation required)

Tangshan: Room 1002, 10th Floor, Office Tower A, Wanda Plaza, No.100 East Xinhua Avenue, Lunan District, Tangshan (Advance reservation required)

Ernest Borel official after-sales service outlets currently cover the following cities: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Tianjin, Nanjing, Chongqing, Zhengzhou, Changsha, Ningbo, Xiamen, Fuzhou, Nanchang, Jinhua, Jiaxing, Yangzhou, Changzhou, Shaoxing, Xuzhou, Yancheng, Taizhou, Jinan, Huizhou, Suzhou, Wuhan, Xi’an, Qingdao, Wuxi, Wenzhou, Shenyang, Dalian, Haikou, Sanya, Foshan, Dongguan, Zhuhai, Harbin, Hefei, Kunming, Taiyuan, Shijiazhuang, Nanning, Nantong, Changchun, Yantai, Tangshan, Langfang, Baoding, Guiyang, Quanzhou, Taizhou, Huzhou, Zhongshan, Urumqi, Luoyang, Handan, Qinhuangdao, Macau, Xining, Weifang, Hohhot, Cangzhou, Anshan, Ganzhou, Linyi, Yueyang, Pingdingshan, Zhenjiang, Guilin, Wuhu, Shantou, Zibo, Lanzhou, Yinchuan, Chenzhou, Daqing, Zhangjiakou, Hengyang, Jiaozuo, Zhoukou, Shaoyang, Bozhou, Xinxiang, Hengshui, Mudanjiang, Dezhou, Liaocheng, Baotou, Huai’an, Yichang, Xuchang, Suqian, Lishui, Bengbu, Shangrao, Jinzhong, Huludao, Siping, Yichun, Chuzhou, Datong, Zhoushan, Mianyang, Tianshui, Deyang, Chengde, Suihua, Maanshan, Sanming, Binzhou, Huanggang, Chifeng, Jingzhou, Tonghua, Jixi, Jiamusi, Heihe, Lianyungang, Fuyang, Ji’an, Zaozhuang, Yongzhou, Qingyuan, Jieyang, Wuzhou, Weinan, Yan’an, Changzhi, Yuncheng, Huainan, Putian, Jingmen, Yiyang, Meizhou, Dazhou, Yulin, Weihai, Jiujiang, Jining, Qiqihar, Nanyang, Changde, Hulunbuir, Dandong, Jinzhou, Liaoyang, Liaoyuan, Quzhou, Anqing, Longyan, Ningde, Yingtan, Tai’an, Shangqiu, Zhumadian, Xianning, Jiangmen, Maoming, Yulin, Leshan, Nanchong, Ya’an, Baoji, Liuzhou, Lhasa, Lijiang, Zhangjiajie, Xiangyang, Zhuzhou, Zunyi, Ordos, Yangquan, Kunshan, Huangshi, Xiangtan, Shiyan, Zhangzhou, Panzhihua, Hong Kong, Taipei and more, with a total of over 360 official Ernest Borel after-sales service outlets. For detailed information, please dial the national official Ernest Borel after-sales service hotline for consultation.

To summarize the full workflow of this Ernest Borel watch repair and maintenance service: The process starts with a phone reservation online to confirm service items and appointment time. Upon arrival, warm and standardized reception staff record full watch details. In the inspection phase, advanced professional equipment is adopted to comprehensively detect watch faults. During repair, highly skilled technicians operate meticulously in strict accordance with official standards. Rigorous quality control is implemented to guarantee watch performance. At final handover, detailed maintenance guidance and complete repair records are provided. The whole workflow features a high degree of standardization with closely connected links, delivering premium, efficient and professional service to customers. All addresses, hotline numbers, service procedures and relevant information shall be subject to actual service regulations such as "Advance reservation required".

Last Updated: June 1, 2026