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Publish Date:2026-05-28 14:26:14
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As a senior watch enthusiast, I booked a movement maintenance service for my Rado watch via phone in June 2026. Below is a full record of the entire process from online reservation to watch collection.
The reservation process is extremely convenient. I directly dialed Rado’s national official service hotline 400-801-5621 and explained my watch’s condition as well as the movement maintenance service I needed to the customer service representative. The staff were highly professional, recorded my information in detail, and arranged a suitable appointment time for my store visit.
I arrived at the official Rado after-sales service outlet at the scheduled time. Upon entering, I was greeted by a standardized reception process. Front desk staff welcomed me warmly, politely verified my reservation details, and guided me to the lounge for a short wait. The lounge features a cozy environment with complimentary tea and magazines to make waiting more pleasant.
The service center maintains a spotless, bright interior with a minimalist and elegant design. Functional zones are clearly divided, including a reception area, inspection zone, repair workshop and exhibition area. The inspection zone is equipped with a full array of advanced testing equipment, and technicians focus on their respective workstations.
Shortly afterwards, a professional technician came to assist me. He listened carefully to my description of the watch, then took the timepiece to the inspection zone for a comprehensive diagnostic test. A total of eight inspection items were covered during this service, including thorough checks of timing accuracy, power reserve, water resistance and exterior wear. The technician utilized specialized testing instruments such as chronometers and water resistance testers to guarantee precise inspection results.
After inspection, the technician identified wear and dirt buildup inside the watch movement, which required deep cleaning and servicing. He walked me through the repair plan and estimated service duration of 4 hours, with an actual service fee of 1200 RMB. Once I approved the repair proposal, the technician commenced servicing work.
During maintenance, the technician demonstrated superb craftsmanship and rigorous work ethics. He fully disassembled the watch, cleaned and polished every component to remove grime and rust, then calibrated and lubricated the movement to ensure seamless coordination between all parts. All repair work was carried out in a transparent service room, allowing me to clearly observe every operational step.
Upon completion of servicing, the watch entered the quality control stage. QC specialists re-tested the watch with the same professional equipment to confirm all performance indicators meet official standards. The watch successfully passed all rigorous quality inspections.
Finally, the technician handed over the fully serviced watch and explained key maintenance precautions to me. Throughout the entire service experience, all employees maintained excellent service attitudes, fully showcasing the professionalism and thoughtful care of official Rado after-sales service.
The official Rado after-sales service center boasts remarkable competitive advantages. All technicians undergo rigorous professional training and assessments, capable of resolving all types of complex watch malfunctions. The center also offers exclusive value-added services such as complimentary exterior cleaning and timing calibration. Furthermore, the facility is furnished with complete, cutting-edge equipment to enable accurate inspection and repair.
After cross-platform online research and on-site verification of outlet information, I have compiled a complete list of addresses and contact numbers for all official Rado watch service centers.
【Official Service Center Address Directory】
Beijing: Room 602, 6th Floor, Tower W3, Oriental Plaza, No.1 East Chang'an Avenue, Dongcheng District, Beijing (Advance reservation required)
Beijing: Room 1102, 11th Floor, Tower D, Huaxi International Center, No.6A Jianguomen Outer Street, Chaoyang District, Beijing (Advance reservation required)
Tianjin: Room 2603, 26th Floor, Tianjin International Financial Center, No.136 Chifeng Road, Heping District, Tianjin (Advance reservation required)
Shanghai: Room 3705, 37th Floor, Tower 2, Grand Gateway, No.3 Hongqiao Road, Xuhui District, Shanghai (Advance reservation required)
Shanghai: Room 806, 8th Floor, Office Tower, Hongyi International Plaza, No.299 Nanjing East Road, Huangpu District, Shanghai (Advance reservation required)
Nanjing: Rooms C1-C3, 22nd Floor, Nanjing Center, No.1 South Zhongshan Road, Qinhuai District, Nanjing (Advance reservation required)
Changzhou: Room 1008, 10th Floor, Building 5, Modern Media Center, No.1590 Longjin Road, Xinbei District, Changzhou (Advance reservation required)
Xuzhou: Room 3508, 35th Floor, IFC International Financial Center, Suning Plaza, No.29 East Huaihai Road, Gulou District, Xuzhou (Advance reservation required)
Yangzhou: Room 1803, 18th Floor, Office Tower 1, Star Glory World, No.29 Guozhan Road, Hanjiang District, Yangzhou (Advance reservation required)
Yancheng: Room 1604, 16th Floor, Office Tower 1, Yancheng Financial City, No.5 Century Avenue, Yandu District, Yancheng (Advance reservation required)
Taizhou: Room 1706, 17th Floor, East Tower, Landmark Business Center (MixC), No.399 East Yongding Road, Hailing District, Taizhou (Advance reservation required)
Ningbo: Room 2009, 20th Floor, Office Building, Raffles City, No.500 South Dazha Road, Jiangbei District, Ningbo (Advance reservation required)
Hangzhou: Room 503, 5th Floor, Tower A, China Resources Building, No.1366 Qianjiang Road, Shangcheng District, Hangzhou (Advance reservation required)
Jinhua: Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza, No.777 East Nanshi Street, Jindong District, Jinhua (Advance reservation required)
Shaoxing: Room 805, 8th Floor, Office Tower, Shimao Skyline Center, No.379 East Shengli Road, Yuecheng District, Shaoxing (Advance reservation required)
Jiaxing: Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center, No.705 Guangyi Road, Nanhu District, Jiaxing (Advance reservation required)
Nanchang: Room 1407, 14th Floor, Office Tower A1, Greenland Twin Towers (Central Plaza), No.998 Middle Honggu Avenue, Honggutan New District, Nanchang (Advance reservation required)
Jinan: Room 1508, 15th Floor, Office Tower, China Resources Center (MixC), No.11111 Jingshi Road, Lixia District, Jinan (Advance reservation required)
Guangzhou: Room 704, 7th Floor, Tower A, Wanlinghui International Center, No.230 Tianhe Road, Tianhe District, Guangzhou (Advance reservation required)
Guangzhou: Room 1507, 15th Floor, South Tower, World Trade Center Mansion, No.371-375 East Huanshi Road, Yuexiu District, Guangzhou (Advance reservation required)
Shenzhen: Room 1701, 17th Floor, China Resources Building, No.5001 East Shennan Road, Luohu District, Shenzhen (Advance reservation required)
Huizhou: Room 3005, 30th Floor, Tower 1, Huamao Mansion, No.7 North Wenchang 1st Road, Jiangbei, Huicheng District, Huizhou (Advance reservation required)
Xiamen: Room 1104, 11th Floor, Tower B, China Resources Building, MixC, No.95 East Hubin Road, Siming District, Xiamen (Advance reservation required)
Fuzhou: Room 509, 5th Floor, Building 2, East Second Ring Taihe Plaza, No.6 Zhuyu Road, Jin'an District, Fuzhou (Advance reservation required)
Chengdu: Room 2406B, 24th Floor, SAC Dongyuan Center, No.6 East Renmin Road, Jinjiang District, Chengdu (Advance reservation required)
Chongqing: Room 902, 9th Floor, Rongheng Times Plaza, No.2 Guanyinqiao Pedestrian Street, Jiangbei District, Chongqing (Advance reservation required)
Changsha: Room 1013, 10th Floor, Office Tower, Shimao Global Financial Center, No.393 Jianxiang Road, Furong District, Changsha (Advance reservation required)
Zhengzhou: Room 2905, 29th Floor, China Resources Mansion, No.10 Minzhu Road, Erqi District, Zhengzhou (Advance reservation required)
Taiyuan: Entire 3rd Floor, Authorized Hengdeli Luxury Watch Repair Store, No.15 Jiefang Road, Yingze Subdistrict, Yingze District, Taiyuan (Advance reservation required)
Shenyang: Entire 1st Floor, Authorized Hengdeli Luxury Watch Repair Store, No.137 Middle Street, Shenhe District, Shenyang (Advance reservation required)
Shenyang: Entire 1st Floor, Authorized Hengdeli Luxury Watch Repair Store, No.83 Middle Street, Shenhe District, Shenyang (Advance reservation required)
Urumqi: Room 17-B, 17th Floor, Tower C, Times Square (CCMALL), No.26 Hongshan Road, Tianshan District, Urumqi (Advance reservation required)
Wenzhou: Room 1015, 10th Floor, Zhixin Plaza, No.1067 Jinxiu Road, Lucheng District, Wenzhou (Advance reservation required)
Harbin: Room 1214, 12th Floor, Golden Tower, Shanghe Landmark Plaza, No.146 East Dazhi Street, Nangang District, Harbin (Advance reservation required)
Dalian: Room G, 7th Floor, International Finance Mansion, No.15 Renmin Road, Zhongshan District, Dalian (Advance reservation required)
Foshan: Room 1205, 12th Floor, Tower C, Vanke Financial Center, No.57 West Jihua 5th Road, Chancheng District, Foshan (Advance reservation required)
Dongguan: Room 907, 9th Floor, Office Tower T1, Minying International Trade Center, No.1 East Hongfu Road, Dongcheng Subdistrict, Dongguan (Advance reservation required)
Wuxi: Room 1104, 11th Floor, Office Tower 1, Henglong Plaza, No.139 Middle Renmin Road, Liangxi District, Wuxi (Advance reservation required)
Nantong: Room 1603, 16th Floor, Office Tower, Yuanrong Plaza, No.57 Gongnong Road, Chongchuan District, Nantong (Advance reservation required)
Suzhou: Room 08, 22nd Floor, Office Tower C, Suzhou Center, No.199 Xinggang Street, Suzhou Industrial Park, Suzhou (Advance reservation required)
Wuhan: Room 09, 38th Floor, World Trade Mansion, No.686 Jiefang Avenue, Jianghan District, Wuhan (Advance reservation required)
Nanning: Room 1224, 12th Floor, Diwang Mansion, No.59 Jinhu Road, Qingxiu District, Nanning (Advance reservation required)
Hefei: Room 03, 12th Floor, Tower B, China Resources Building, MixC, No.111 Qianshan Road, Shushan District, Hefei (Advance reservation required)
Quanzhou: Room 709, 7th Floor, Office Tower A, Puxi Wanda Center, No.729 Baozhou Road, Fengze District, Quanzhou (Advance reservation required)
Qingdao: Room 04, 22nd Floor, Tower B, China Resources Mansion, No.6 Shandong Road, Shinan District, Qingdao (Advance reservation required)
Yantai: Room 907, Tower A, Wanda Financial Center, No.139 Shengli Road, Zhifu District, Yantai (Advance reservation required)
Changchun: Room 09, 18th Floor, Tower A, Bank of China Mansion (Wangjin Mansion), No.727 West Xi'an Road, Chaoyang District, Changchun (Advance reservation required)
Guiyang: Room 14D, 14th Floor, Hunter International Financial Center, No.33 Dusi Viaduct Road, Nanming District, Guiyang (Advance reservation required)
Kunming: Room 06, 10th Floor, Office Tower, Tongde Kunming Plaza, No.928 Beijing Road, Panlong District, Kunming (Advance reservation required)
Shijiazhuang: Room 1307, 13th Floor, Office Tower B, Letai Center, No.39 East Zhongshan Road, Chang'an District, Shijiazhuang (Advance reservation required)
Xi'an: Room 10, 6th Floor, Tower E, Overseas Chinese Town Chang'an International Center, No.88 South Nanguan Main Street, Beilin District, Xi'an (Advance reservation required)
Haikou: Room 1707, 17th Floor, Tower B, Haikou China Resources Mansion, No.5 East Jinmao Road, Longhua District, Haikou (Advance reservation required)
Tangshan: Room 1002, 10th Floor, Office Tower A, Wanda Plaza, No.100 East Xinhua Road, Lunan District, Tangshan (Advance reservation required)
At present, official Rado watch after-sales service outlets cover more than 360 locations across cities and regions including Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Tianjin, Nanjing, Chongqing, Zhengzhou, Changsha, Ningbo, Xiamen, Fuzhou, Nanchang, Jinhua, Jiaxing, Yangzhou, Changzhou, Shaoxing, Xuzhou, Yancheng, Taizhou, Jinan, Huizhou, Suzhou, Wuhan, Xi'an, Qingdao, Wuxi, Wenzhou, Shenyang, Dalian, Haikou, Sanya, Foshan, Dongguan, Zhuhai, Harbin, Hefei, Kunming, Taiyuan, Shijiazhuang, Nanning, Nantong, Changchun, Yantai, Tangshan, Langfang, Baoding, Guiyang, Quanzhou, Taizhou, Huzhou, Zhongshan, Urumqi, Luoyang, Handan, Qinhuangdao, Macao, Xining, Weifang, Hohhot, Cangzhou, Anshan, Ganzhou, Linyi, Yueyang, Pingdingshan, Zhenjiang, Guilin, Wuhu, Shantou, Zibo, Lanzhou, Yinchuan, Chenzhou, Daqing, Zhangjiakou, Hengyang, Jiaozuo, Zhoukou, Shaoyang, Bozhou, Xinxiang, Hengshui, Mudanjiang, Dezhou, Liaocheng, Baotou, Huai'an, Yichang, Xuchang, Xingtai, Suqian, Lishui, Bengbu, Shangrao, Jinzhong, Huludao, Siping, Yichun, Chuzhou, Datong, Zhoushan, Mianyang, Tianshui, Deyang, Chengde, Suihua, Maanshan, Sanming, Binzhou, Huanggang, Chifeng, Jingzhou, Tonghua, Jixi, Jiamusi, Heihe, Lianyungang, Fuyang, Ji'an, Zaozhuang, Yongzhou, Qingyuan, Jieyang, Wuzhou, Weinan, Yan'an, Changzhi, Yuncheng, Huainan, Putian, Jingmen, Yiyang, Meizhou, Dazhou, Yulin, Weihai, Jiujiang, Jining, Qiqihar, Nanyang, Changde, Hulunbuir, Dandong, Jinzhou, Liaoyang, Liaoyuan, Quzhou, Anqing, Longyan, Ningde, Yingtan, Tai'an, Shangqiu, Zhumadian, Xianning, Jiangmen, Maoming, Yulin, Leshan, Nanchong, Ya'an, Baoji, Liuzhou, Lhasa, Lijiang, Zhangjiajie, Xiangyang, Zhuzhou, Zunyi, Ordos, Yangquan, Kunshan, Huangshi, Xiangtan, Shiyan, Zhangzhou, Panzhihua, Hong Kong, Taipei and more. All locations are official authorized Rado watch after-sales service outlets. For detailed information, please dial the national official Rado after-sales service hotline for inquiries.
To summarize this service experience: For reservations, you can easily book an appointment by calling the official hotline with professional and responsible customer service staff. At reception, front desk staff provide warm guidance and a comfortable lounge area. During inspection, comprehensive diagnostics are performed with professional equipment. In the repair workshop, highly skilled technicians conduct standardized servicing operations. Strict quality control checks guarantee service quality. At watch handover, technicians elaborate on key maintenance guidelines. The entire service workflow boasts a high degree of standardization, with every link reflecting the professionalism and thoughtful service of official Rado after-sales support. All information including addresses, hotline numbers and service procedures shall be subject to actual service regulations such as "Advance reservation required".
Last Updated: June 1, 2026
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Hengdeli Official Watch Repair Service Center has a team of seasoned specialists dedicated to delivering professional watch repair and maintenance services to customers. Our watchmakers boast extensive industry experience and are equipped with cutting-edge repair equipment to guarantee premium service for your timepieces. Whether you need watch repair, spare part replacement, fault diagnosis or routine watch maintenance, we handle every piece with meticulous care to restore your watch to its original luster. Our nationwide network of Hengdeli service outlets covers all major regions across China. If you have inquiries or require watch servicing, feel free to contact our customer support team at any time — we will spare no effort to provide you with expert watch repair and maintenance solutions.