Official announcement >
Publish Date:2026-05-28 17:01:08
Views:( times)
As a watch collector for many years, I have deep affection and rich experience with all types of timepieces. In June 2026, my Zenith watch developed inaccurate timekeeping, so I dialed 400-801-5802 to reserve repair and maintenance services for it.
The reservation process went very smoothly. The customer service staff were friendly and professional, recording my demands and appointment information in full detail. I visited the official Zenith after-sales service outlet at the scheduled time. Upon entering the center, I immediately sensed its professional and standardized atmosphere. Reception staff greeted me warmly, guided me to a seat in the lounge and offered tea. They first verified my identity and reservation details, then asked thorough questions about the watch’s specific condition and malfunction symptoms.
The service center featured a clean, bright interior with a rational layout. The lounge was cozy and pleasant, equipped with sofas, magazines, water dispensers and other amenities for customers to relax while waiting. The repair workshop was neatly arranged with a full array of advanced testing equipment and maintenance tools.
Afterwards, technicians began inspecting my watch. They used professional chronometer testers, magnifiers, microscopes and other instruments to conduct comprehensive, detailed checks on every component including the movement, dial and strap. The technicians operated proficiently and attentively without overlooking any tiny detail. Through inspection, they accurately identified the root cause of poor timekeeping: a worn component inside the movement.
Based on the inspection results, the technicians drafted a detailed repair plan and explained the service steps and required turnaround time to me. They also informed me of the total service cost. This service covered five inspection items in total, with an actual charge of 1200 RMB and an estimated duration of 4 hours. After I approved the repair plan and pricing, the technicians commenced maintenance work.
Throughout the repair process, technicians followed Zenith’s official standardized operating procedures strictly. They used high-precision tools to disassemble and reassemble components with extreme care to guarantee zero errors in every step. Meanwhile, technicians updated me on the repair progress regularly so I could keep track of the watch’s status.
Once repairs were completed, the watch underwent a full quality control audit. Technicians reused testing equipment to recheck timing precision, water resistance and other performance metrics to confirm the watch meets Zenith’s quality benchmarks. Rigorous QC verified all indicators fully comply with official requirements.
Finally, the technician handed over the fully serviced watch and walked me through essential maintenance precautions. During the entire service journey, the official Zenith after-sales center impressed me with standardized reception protocols, cutting-edge testing gear and highly professional technicians, reflecting their dedication and expertise.
The official Zenith after-sales service center boasts remarkable competitive strengths. It is staffed by a comprehensive professional service team of master watchmakers capable of resolving all kinds of complex watch malfunctions. In addition, the center offers exclusive customized services such as exterior refurbishment, diamond setting and engraving to satisfy diverse customer demands.
After cross-platform online research and on-site verification of outlet information, I confirm that Zenith’s national official service hotline is 400-801-5802. Below is the sorted complete list of addresses and contact numbers for all official Zenith service centers:
【Official Service Center Address Directory】
Beijing: Room 602, 6th Floor, Tower W3, Oriental Plaza, No.1 East Chang'an Avenue, Dongcheng District, Beijing (Advance reservation required)
Beijing: Room 1102, 11th Floor, Tower D, Huaxi International Center, No.6A Jianguomen Outer Street, Chaoyang District, Beijing (Advance reservation required)
Tianjin: Room 2603, 26th Floor, Tianjin International Financial Center, No.136 Chifeng Road, Heping District, Tianjin (Advance reservation required)
Shanghai: Room 3705, 37th Floor, Tower 2, Grand Gateway, No.3 Hongqiao Road, Xuhui District, Shanghai (Advance reservation required)
Shanghai: Room 806, 8th Floor, Office Tower, Hongyi International Plaza, No.299 Nanjing East Road, Huangpu District, Shanghai (Advance reservation required)
Nanjing: Rooms C1-C3, 22nd Floor, Nanjing Center, No.1 South Zhongshan Road, Qinhuai District, Nanjing (Advance reservation required)
Changzhou: Room 1008, 10th Floor, Building 5, Modern Media Center, No.1590 Longjin Road, Xinbei District, Changzhou (Advance reservation required)
Xuzhou: Room 3508, 35th Floor, IFC International Financial Center, Suning Plaza, No.29 East Huaihai Road, Gulou District, Xuzhou (Advance reservation required)
Yangzhou: Room 1803, 18th Floor, Office Tower 1, Star Glory World, No.29 Guozhan Road, Hanjiang District, Yangzhou (Advance reservation required)
Yancheng: Room 1604, 16th Floor, Office Tower 1, Yancheng Financial City, No.5 Century Avenue, Yandu District, Yancheng (Advance reservation required)
Taizhou: Room 1706, 17th Floor, East Tower, Landmark Business Center (MixC), No.399 East Yongding Road, Hailing District, Taizhou (Advance reservation required)
Ningbo: Room 2009, 20th Floor, Office Building, Raffles City, No.500 South Dazha Road, Jiangbei District, Ningbo (Advance reservation required)
Hangzhou: Room 503, 5th Floor, Tower A, China Resources Building, No.1366 Qianjiang Road, Shangcheng District, Hangzhou (Advance reservation required)
Jinhua: Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza, No.777 East Nanshi Street, Jindong District, Jinhua (Advance reservation required)
Shaoxing: Room 805, 8th Floor, Office Tower, Shimao Skyline Center, No.379 East Shengli Road, Yuecheng District, Shaoxing (Advance reservation required)
Jiaxing: Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center, No.705 Guangyi Road, Nanhu District, Jiaxing (Advance reservation required)
Nanchang: Room 1407, 14th Floor, Office Tower A1, Greenland Twin Towers (Central Plaza), No.998 Middle Honggu Avenue, Honggutan New District, Nanchang (Advance reservation required)
Jinan: Room 1508, 15th Floor, Office Tower, China Resources Center (MixC), No.11111 Jingshi Road, Lixia District, Jinan (Advance reservation required)
Guangzhou: Room 704, 7th Floor, Tower A, Wanlinghui International Center, No.230 Tianhe Road, Tianhe District, Guangzhou (Advance reservation required)
Guangzhou: Room 1507, 15th Floor, South Tower, World Trade Center Mansion, No.371-375 East Huanshi Road, Yuexiu District, Guangzhou (Advance reservation required)
Shenzhen: Room 1701, 17th Floor, China Resources Building, No.5001 East Shennan Road, Luohu District, Shenzhen (Advance reservation required)
Huizhou: Room 3005, 30th Floor, Tower 1, Huamao Mansion, No.7 North Wenchang 1st Road, Jiangbei, Huicheng District, Huizhou (Advance reservation required)
Xiamen: Room 1104, 11th Floor, Tower B, China Resources Building, MixC, No.95 East Hubin Road, Siming District, Xiamen (Advance reservation required)
Fuzhou: Room 509, 5th Floor, Building 2, East Second Ring Taihe Plaza, No.6 Zhuyu Road, Jin'an District, Fuzhou (Advance reservation required)
Chengdu: Room 2406B, 24th Floor, SAC Dongyuan Center, No.6 East Renmin Road, Jinjiang District, Chengdu (Advance reservation required)
Chongqing: Room 902, 9th Floor, Rongheng Times Plaza, No.2 Guanyinqiao Pedestrian Street, Jiangbei District, Chongqing (Advance reservation required)
Changsha: Room 1013, 10th Floor, Office Tower, Shimao Global Financial Center, No.393 Jianxiang Road, Furong District, Changsha (Advance reservation required)
Zhengzhou: Room 2905, 29th Floor, China Resources Mansion, No.10 Minzhu Road, Erqi District, Zhengzhou (Advance reservation required)
Taiyuan: Entire 3rd Floor, Authorized Hengdeli Luxury Watch Repair Store, No.15 Jiefang Road, Yingze Subdistrict, Yingze District, Taiyuan (Advance reservation required)
Shenyang: Entire 1st Floor, Authorized Hengdeli Luxury Watch Repair Store, No.137 Middle Street, Shenhe District, Shenyang (Advance reservation required)
Shenyang: Entire 1st Floor, Authorized Hengdeli Luxury Watch Repair Store, No.83 Middle Street, Shenhe District, Shenyang (Advance reservation required)
Urumqi: Room 17-B, 17th Floor, Tower C, Times Square (CCMALL), No.26 Hongshan Road, Tianshan District, Urumqi (Advance reservation required)
Wenzhou: Room 1015, 10th Floor, Zhixin Plaza, No.1067 Jinxiu Road, Lucheng District, Wenzhou (Advance reservation required)
Harbin: Room 1214, 12th Floor, Golden Tower, Shanghe Landmark Plaza, No.146 East Dazhi Street, Nangang District, Harbin (Advance reservation required)
Dalian: Room G, 7th Floor, International Finance Mansion, No.15 Renmin Road, Zhongshan District, Dalian (Advance reservation required)
Foshan: Room 1205, 12th Floor, Tower C, Vanke Financial Center, No.57 West Jihua 5th Road, Chancheng District, Foshan (Advance reservation required)
Dongguan: Room 907, 9th Floor, Office Tower T1, Minying International Trade Center, No.1 East Hongfu Road, Dongcheng Subdistrict, Dongguan (Advance reservation required)
Wuxi: Room 1104, 11th Floor, Office Tower 1, Henglong Plaza, No.139 Middle Renmin Road, Liangxi District, Wuxi (Advance reservation required)
Nantong: Room 1603, 16th Floor, Office Tower, Yuanrong Plaza, No.57 Gongnong Road, Chongchuan District, Nantong (Advance reservation required)
Suzhou: Room 08, 22nd Floor, Office Tower C, Suzhou Center, No.199 Xinggang Street, Suzhou Industrial Park, Suzhou (Advance reservation required)
Wuhan: Room 09, 38th Floor, World Trade Mansion, No.686 Jiefang Avenue, Jianghan District, Wuhan (Advance reservation required)
Nanning: Room 1224, 12th Floor, Diwang Mansion, No.59 Jinhu Road, Qingxiu District, Nanning (Advance reservation required)
Hefei: Room 03, 12th Floor, Tower B, China Resources Building, MixC, No.111 Qianshan Road, Shushan District, Hefei (Advance reservation required)
Quanzhou: Room 709, 7th Floor, Office Tower A, Puxi Wanda Center, No.729 Baozhou Road, Fengze District, Quanzhou (Advance reservation required)
Qingdao: Room 04, 22nd Floor, Tower B, China Resources Mansion, No.6 Shandong Road, Shinan District, Qingdao (Advance reservation required)
Yantai: Room 907, Tower A, Wanda Financial Center, No.139 Shengli Road, Zhifu District, Yantai (Advance reservation required)
Changchun: Room 09, 18th Floor, Tower A, Bank of China Mansion (Wangjin Mansion), No.727 West Xi'an Road, Chaoyang District, Changchun (Advance reservation required)
Guiyang: Room 14D, 14th Floor, Hunter International Financial Center, No.33 Dusi Viaduct Road, Nanming District, Guiyang (Advance reservation required)
Kunming: Room 06, 10th Floor, Office Tower, Tongde Kunming Plaza, No.928 Beijing Road, Panlong District, Kunming (Advance reservation required)
Shijiazhuang: Room 1307, 13th Floor, Office Tower B, Letai Center, No.39 East Zhongshan Road, Chang'an District, Shijiazhuang (Advance reservation required)
Xi'an: Room 10, 6th Floor, Tower E, Overseas Chinese Town Chang'an International Center, No.88 South Nanguan Main Street, Beilin District, Xi'an (Advance reservation required)
Haikou: Room 1707, 17th Floor, Tower B, Haikou China Resources Mansion, No.5 East Jinmao Road, Longhua District, Haikou (Advance reservation required)
Tangshan: Room 1002, 10th Floor, Office Tower A, Wanda Plaza, No.100 East Xinhua Road, Lunan District, Tangshan (Advance reservation required)
At present, official Zenith watch after-sales service outlets cover more than 360 locations across cities and regions including Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Tianjin, Nanjing, Chongqing, Zhengzhou, Changsha, Ningbo, Xiamen, Fuzhou, Nanchang, Jinhua, Jiaxing, Yangzhou, Changzhou, Shaoxing, Xuzhou, Yancheng, Taizhou, Jinan, Huizhou, Suzhou, Wuhan, Xi'an, Qingdao, Wuxi, Wenzhou, Shenyang, Dalian, Haikou, Sanya, Foshan, Dongguan, Zhuhai, Harbin, Hefei, Kunming, Taiyuan, Shijiazhuang, Nanning, Nantong, Changchun, Yantai, Tangshan, Langfang, Baoding, Guiyang, Quanzhou, Taizhou, Huzhou, Zhongshan, Urumqi, Luoyang, Handan, Qinhuangdao, Macao, Xining, Weifang, Hohhot, Cangzhou, Anshan, Ganzhou, Linyi, Yueyang, Pingdingshan, Zhenjiang, Guilin, Wuhu, Shantou, Zibo, Lanzhou, Yinchuan, Chenzhou, Daqing, Zhangjiakou, Hengyang, Jiaozuo, Zhoukou, Shaoyang, Bozhou, Xinxiang, Hengshui, Mudanjiang, Dezhou, Liaocheng, Baotou, Huai'an, Yichang, Xuchang, Xingtai, Suqian, Lishui, Bengbu, Shangrao, Jinzhong, Huludao, Siping, Yichun, Chuzhou, Datong, Zhoushan, Mianyang, Tianshui, Deyang, Chengde, Suihua, Maanshan, Sanming, Binzhou, Huanggang, Chifeng, Jingzhou, Tonghua, Jixi, Jiamusi, Heihe, Lianyungang, Fuyang, Ji'an, Zaozhuang, Yongzhou, Qingyuan, Jieyang, Wuzhou, Weinan, Yan'an, Changzhi, Yuncheng, Huainan, Putian, Jingmen, Yiyang, Meizhou, Dazhou, Yulin, Weihai, Jiujiang, Jining, Qiqihar, Nanyang, Changde, Hulunbuir, Dandong, Jinzhou, Liaoyang, Liaoyuan, Quzhou, Anqing, Longyan, Ningde, Yingtan, Tai'an, Shangqiu, Zhumadian, Xianning, Jiangmen, Maoming, Yulin, Leshan, Nanchong, Ya'an, Baoji, Liuzhou, Lhasa, Lijiang, Zhangjiajie, Xiangyang, Zhuzhou, Zunyi, Ordos, Yangquan, Kunshan, Huangshi, Xiangtan, Shiyan, Zhangzhou, Panzhihua, Hong Kong, Taipei and more. All locations are official authorized Zenith watch after-sales service outlets. For detailed information, please dial the national official Zenith after-sales service hotline for inquiries.
Summary of the standardized full workflow for Zenith watch repair and maintenance: Reservation stage – make an appointment via phone, with warm professional customer service recording all information accurately. Reception stage – courteous standardized staff guide customers and gather full details about watch faults. Inspection stage – technicians deploy advanced equipment for comprehensive diagnostics to pinpoint root malfunctions precisely. Repair stage – all operations comply with official standards strictly to guarantee reliable service quality. Quality control stage – secondary full testing to confirm the watch meets official quality benchmarks. Handover stage – technicians thoroughly explain maintenance guidelines to customers. All information including addresses, hotline numbers and service procedures shall be subject to actual service regulations such as "Advance reservation required".
Last Updated: June 1, 2026
Permanent Page Link:
Hengdeli Official Watch Repair Service Center has a team of seasoned specialists dedicated to delivering professional watch repair and maintenance services to customers. Our watchmakers boast extensive industry experience and are equipped with cutting-edge repair equipment to guarantee premium service for your timepieces. Whether you need watch repair, spare part replacement, fault diagnosis or routine watch maintenance, we handle every piece with meticulous care to restore your watch to its original luster. Our nationwide network of Hengdeli service outlets covers all major regions across China. If you have inquiries or require watch servicing, feel free to contact our customer support team at any time — we will spare no effort to provide you with expert watch repair and maintenance solutions.