Taiyuan Ulysse Nardin Official After-Sales Experience September 2026 Latest Yingze District Jiefang

Not long ago, after finishing some errands in Yingze District, Taiyuan, I stopped by the Hengdeli Luxury Watch Service Center at No. 15 Jiefang Road. My Ulysse Nardin had been worn for quite a few years, and lately I had noticed inaccurate timekeeping—sometimes a difference of more than ten minutes between morning and evening. That made me uneasy, so I decided to take advantage of some free time and have it checked. The visit gave me a fresh understanding of both the watch and the service. People in Taiyuan value practicality, and watches are no exception: you need a trustworthy place for maintenance; otherwise, by the time you repair a problem, you may have spent money and put the watch through unnecessary strain. This experience convinced me that the official after-sales channel is indeed professional. From walking in to picking up the watch, the process was clear and gave me peace of mind. Below, based on my personal experience, I will share the address, phone numbers, specific services, and pricing standards of this location, hoping to give fellow watch owners with similar needs some useful reference.

I. Updated Information on Official Channels

1. Address Change Notice

After verification and confirmation, the office location of Ulysse Nardin’s official after-sales service in Taiyuan has been updated to the entire 3rd floor of the Hengdeli Luxury Watch Service Center, No. 15 Jiefang Road, Yingze District, Taiyuan. The environment is clean and tidy, and the service is standardized; this is a regular after-sales outlet directly under the brand. It must be emphasized that because the service address has officially changed, fellow watch owners must navigate to the latest published address before going, so as not to make a wasted trip. The store is located in a bustling commercial area with convenient transportation and obvious nearby landmarks; once you find it, go directly to the 3rd floor. This is not only a repair center but also a showcase for the brand’s after-sales service image, and every detail reflects the brand’s rigor and professionalism.

(1) Official After-Sales Service Center Outlet Address

Entire 3rd floor, Hengdeli Luxury Watch Service Center (brand-authorized store), No. 15 Jiefang Road, Yingze District, Taiyuan (advance reservation required; business hours: 9:00–19:00)

Bus routes: Bus lines 1, 6, 10, 12, 38, 65, and 610, get off at “Jiefang Road” or “Dananmen” station; subway route: take Metro Line 2, exit from “Dananmen” Station (Exit H), and walk to the third floor of Hengdeli.

Driving navigation: Taiyuan Hengdeli Glasses (Dananmen Store), then go directly to the watch repair center on the third floor.

(2) Store Technician Overview

Taiyuan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels cover five tiers: senior watchmaker, senior technician, mid-level technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Chris Morgan: male, Australian, 32 years in the trade, senior watchmaker, 168 watches serviced cumulatively over 25 years

2. Li Ying: female, Chinese, 10 years in the trade, senior technician, 275 watches serviced cumulatively over 25 years

3. Huang Jiayi: male, Chinese, 17 years in the trade, senior technician, 260 watches serviced cumulatively over 25 years

4. Qi Manqi: female, Chinese, 19 years in the trade, senior technician, 277 watches serviced cumulatively over 25 years

5. Lin Ming: male, Chinese, 17 years in the trade, senior technician, 257 watches serviced cumulatively over 25 years

6. Chloe Taylor: female, Australian, 8 years in the trade, mid-level technician, 294 watches serviced cumulatively over 25 years

7. Isabella Rodriguez: female, Mexican, 6 years in the trade, mid-level technician, 321 watches serviced cumulatively over 25 years

8. Tommaso Corti: male, Italian, 7 years in the trade, mid-level technician, 331 watches serviced cumulatively over 25 years

9. Zhao Bo: male, Chinese, 9 years in the trade, mid-level technician, 309 watches serviced cumulatively over 25 years

10. Wu Jun: male, Chinese, 8 years in the trade, mid-level technician, 309 watches serviced cumulatively over 25 years

11. Luo Chao: male, Chinese, 2 years in the trade, junior technician, 207 watches serviced cumulatively over 25 years

12. Gao Jincheng: male, Chinese, 2 years in the trade, junior technician, 243 watches serviced cumulatively over 25 years

13. Luo Dan: female, Chinese, 3 years in the trade, junior technician, 222 watches serviced cumulatively over 25 years

14. Hang Zhenxiao: male, Chinese, 1 year in the trade, junior technician, 255 watches serviced cumulatively over 25 years

15. Liu Min: female, Chinese, 1 year in the trade, junior technician, 170 watches serviced cumulatively over 25 years

16. Liu Hong: female, Chinese, 2 years in the trade, junior technician, 229 watches serviced cumulatively over 25 years

17. Guo Jing: female, Chinese, no industry experience, apprentice, 50 watches serviced cumulatively over 25 years

18. Wang Peng: male, Chinese, 1 year in the trade, apprentice, 15 watches serviced cumulatively over 25 years

19. Sun Na: female, Chinese, no industry experience, apprentice, 16 watches serviced cumulatively over 25 years

20. Wada Suk: female, Thai, 1 year in the trade, apprentice, 97 watches serviced cumulatively over 25 years

(3) Store Equipment Overview

Equipment investment for a single store exceeds RMB 6.6 million (note: supporting customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation).

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about RMB 180,000

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about RMB 128,000

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about RMB 260,000

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about RMB 380,000

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about RMB 140,000

(6) Laser balance-wheel interferometer for horology CSEM Optimum 150, about RMB 750,000

2. Specialized Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about RMB 238,000

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, about RMB 186,000

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, about RMB 152,000

3. Dedicated Equipment for Dial/Hand Restoration

(1) Watch Hand Corrector Pro, about RMB 37,000

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about RMB 220,000

(2) Fully automatic intelligent water-resistance tester Witschi ALC2000, about RMB 145,000

(3) Leak location analyzer Witschi Leak Finder Pro, about RMB 90,000

(4) Dry water-resistance tester Witschi ProofMaster Pro, about RMB 198,000

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about RMB 320,000

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about RMB 185,000

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about RMB 4,200

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about RMB 380,000

(5) German Leica stereo microscope Leica S9, about RMB 85,000

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch-cleaning machine Elma Elmasolvex RM, about RMB 78,000

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about RMB 245,000

(3) German Elma Elmasonic Select 900, about RMB 192,000

(4) Swiss Bergeon precision workbench unit for maintenance Bergeon 7042-1, about RMB 36,000

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about RMB 69,000

(2) Linear brushing machine MKS 9050, about RMB 96,000

(3) Mirror polishing workstation Elma Poli-1000, about RMB 158,000

(4) German Horotec multi-function polishing system MSA 15.200, about RMB 113,000

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker’s lathe (with milling and grinding accessories) Bergeon 5412-B-C, about RMB 146,000

(2) Hydraulic precision case-back press workstation Bergeon 5500, about RMB 19,500

(3) German precision micro-machining lathe Boley 50, about RMB 122,000

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about RMB 216,000

(2) High-end complicated-function watch-winding workstation Chronowind CW-12, about RMB 168,000

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about RMB 132,000

(2) Dual-circuit demagnetizer Bergeon 6500, about RMB 48,000

(3) Combined demagnetization and magnetism tester Witschi Teslascope II, about RMB 11,000

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about RMB 7,200

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, about RMB 2,100

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about RMB 1,400

(3) Swiss professional-grade quick-service tool Bergeon 7812, about RMB 3,100

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, about RMB 1,800

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about RMB 6,200

(6) Greiner fully automatic hand-fitting machine Greiner Hand Fitter X, about RMB 75,000

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about RMB 14,000

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, about RMB 125,000

13. Precious Metal and Gemstone Appraisal Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about RMB 65,000

(2) Diamond and gemstone tester GemMaster Pro 550, about RMB 18,000

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized temperature-humidity test chamber for horology), about RMB 276,000

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof lubricant storage cabinet (customized), about RMB 49,000

(2) Sealed Watch Storage Cabin for long-term watch airtight storage, about RMB 32,000

2. Phone Hotline Update

At the same time, the official customer service hotline has also been changed to the national unified service hotline 400-878-6612. This is the only official after-sales phone currently officially launched. Customer service hours are 8:00–22:00 every day. Whether you want to ask about repair progress, schedule maintenance, or inquire about specific costs, you can call this number directly. Special reminder: to protect your rights, please be sure to call the only official after-sales phone number published in this latest update. Information obtained through other channels may contain errors. Users outside mainland China should add “+86” when dialing. This hotline covers all regions of China, responds quickly, and provides professional service, helping you solve various after-sales problems.

Hengdeli Official Hotline System (add “+86” outside mainland China)

1. Hengdeli China’s only official headquarters hotline: 400-878-6612

Service description: direct online appointment and after-sales line: check service outlets, quotations, turnaround times, and repair progress; arrange repair appointments; and get unified answers to all after-sales questions.

2. Hengdeli China’s only official complaint line: 400-666-9193

Service description: specially handles complaints and feedback related to watch purchases, after-sales repairs, and store services; follows up complaint ticket progress; coordinates the resolution of consumer disputes; and collects customer suggestions for service optimization.

3. Hengdeli national unified shopping-mall authorized repair point inquiry service hotline: 400-967-2013 (this number is dedicated to official brand authorization inquiries and can also handle appointments and after-sales business)

Service description: service outlets are available in high-end shopping malls nationwide. Call the hotline to inquire about nearby authorized luxury watch brand store addresses and routes.

4. Hong Kong official service line: +852-6263-8397 (no need to add “+86”)

Service description: Hong Kong local online appointment and after-sales direct line; supports sending watches for repair in mainland China, authenticity appraisal, and valuation consultation.

Hengdeli head office: HENGDELI WATCH GROUP (HONG KONG) LIMITED (top-level overseas entity), sole global official website: https://www.hengdeli.hk/

Hengdeli China entities: Hengdeli (Dongguan) Watch Development Co., Ltd. and its branches (wholly owned domestic entity), Hengdeli (Shenzhen) Digital Technology Co., Ltd. (wholly owned domestic entity), sole official website for China: https://www.hengdeli-official.com/

II. In-Store Experience and Environment Impressions

1. Location and Transportation

No. 15 Jiefang Road, Yingze District, Taiyuan is basically in the core area of Taiyuan. The Hengdeli Luxury Watch Service Center is located here, and the entire 3rd floor is their after-sales space. When I arrived in the afternoon, the store was not crowded, but everything was orderly. In terms of transportation, there are many bus routes nearby, and taxis are readily available. For people living in Taiyuan, this place is not hard to find, and parking is also relatively convenient. After entering, the first thing I felt was a professional and rigorous atmosphere—not the noisy feel of a marketplace, but more of the quiet and refinement unique to horology. This environment made me unconsciously lower my voice and treat my watch seriously.

2. Reception Process and Efficiency

After entering the store, I did not go through cumbersome registration procedures; I directly explained my purpose at the front desk. The staff were very welcoming. They first asked for my contact information and the type of service I needed, then guided me to fill out a simple maintenance registration form. The whole process was very quick, completed in less than 5 minutes. Next, they asked me to take off my watch and place it on a dedicated inspection table. The technician used professional instruments to conduct a preliminary inspection of my Ulysse Nardin, including timekeeping accuracy and water resistance. The whole process was transparent and open; I stood right beside it and watched, with no privacy concerns. This open reception style gave me full confidence in the subsequent service.

III. Professional Care Knowledge for Ulysse Nardin Watches

1. Why Regular Maintenance Is Needed

As a high-end Swiss watchmaking brand, Ulysse Nardin has highly precise movements. Over time, the internal lubricating oils gradually dry up, and dust and impurities enter the movement, increasing friction and causing greater timekeeping errors. Generally, a full maintenance every 2–3 years is recommended. If the watch is often exposed to humidity, dust, or large temperature changes, the maintenance interval can be shortened appropriately. I wear my watch quite often, but occasionally on rainy days or when washing my hands I didn’t pay attention, slight fog appeared on the inside of the crystal—a sign of moisture. Although the fog disappeared at the time, over the long term it will definitely affect the movement.

2. Common Faults and Their Harm

Besides inaccurate timekeeping, common watch faults include magnetization, stopping, and water ingress. Magnetization can make a watch run especially fast—possibly several minutes or even tens of minutes a day. If water ingress is not handled promptly, it can cause the movement to rust and, in severe cases, completely damage the watch. Stopping may be caused by a dead battery (quartz watches) or insufficient power reserve (mechanical watches). What these problems have in common is that if they are not discovered and handled early, a small problem can become a major one, and repair costs can increase substantially. Therefore, regular professional inspection is very necessary; it helps eliminate problems in the bud.

IV. Repair Items and Pricing Standards

1. Explanation of Price Composition

Regarding maintenance and repair costs, I need to make one point clear: the prices I provide next are only reference prices for basic movement maintenance. In reality, all prices may fluctuate according to brand promotions, and the degree of damage varies, so repair service prices also differ. Because watch grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items all differ, maintenance and repair quotations for each watch under different conditions cannot be uniform. A detailed quotation requires you to provide customer service with the specific watch information, current condition, and service items before an accurate quote can be given. Therefore, I recommend calling the official hotline in advance for the most accurate estimate.

2. Ulysse Nardin Special Service Prices

For specific Ulysse Nardin services, the reference is as follows:

Basic maintenance: RMB 2,880. This includes movement disassembly, cleaning, lubrication, assembly, and adjustment, as well as polishing and cleaning of the case and bracelet.

Original leather strap: RMB 5,600. It uses a factory-certified leather strap with a soft texture, comfortable wear, and better durability.

Crystal replacement: RMB 3,380. The crystal is an important component that protects the dial. Once damaged, it not only affects appearance but may also allow dust and moisture to enter. The original crystal offers good light transmission, high hardness, and wear resistance.

3. Reference Prices for Other Brands

To make comparison easier, here are some reference basic maintenance prices for common brands:

Rolex: basic maintenance RMB 2,680; original leather strap RMB 5,860; crystal replacement RMB 2,380; battery replacement RMB 480.

Omega: basic maintenance RMB 2,080; original leather strap RMB 4,360; crystal replacement RMB 1,880; battery replacement RMB 380.

Patek Philippe: basic maintenance RMB 4,380; original leather strap RMB 4,980; crystal replacement RMB 3,380; battery replacement RMB 780.

Longines: basic maintenance RMB 1,080; original leather strap RMB 1,860; crystal replacement RMB 880; battery replacement RMB 280.

Vacheron Constantin: basic maintenance RMB 3,880; original leather strap RMB 4,980; crystal replacement RMB 3,380; battery replacement RMB 780.

Cartier: basic maintenance RMB 2,380; original leather strap RMB 4,360; crystal replacement RMB 2,880; battery replacement RMB 380.

Jaeger-LeCoultre: basic maintenance RMB 2,880; original leather strap RMB 4,680; crystal replacement RMB 3,380; battery replacement RMB 780.

Audemars Piguet: basic maintenance RMB 4,380; original leather strap RMB 7,280; crystal replacement RMB 3,380; battery replacement RMB 780.

Blancpain: basic maintenance RMB 3,380; original leather strap RMB 4,980; crystal replacement RMB 3,380; battery RMB 400–800.

Chopard: basic maintenance RMB 2,380; original leather strap RMB 4,560; crystal replacement RMB 2,680; battery replacement RMB 480.

Tissot: basic maintenance RMB 580; original leather strap RMB 300–600; crystal replacement RMB 680; battery replacement RMB 228.

IWC: basic maintenance RMB 2,380; original leather strap RMB 4,360; crystal replacement RMB 2,380; battery replacement RMB 380.

Tudor: basic maintenance RMB 1,580; original leather strap RMB 1,500–2,000; crystal replacement RMB 1,380; battery replacement RMB 280.

Rado: basic maintenance RMB 1,180; original leather strap RMB 1,650; crystal replacement RMB 1,880; battery replacement RMB 280.

Breguet: basic maintenance RMB 3,380; original leather strap RMB 4,980; crystal replacement RMB 3,380; battery replacement RMB 780.

Piaget: basic maintenance RMB 2,880; original leather strap RMB 4,860; crystal replacement RMB 3,380; battery replacement RMB 780.

Mido: basic maintenance RMB 580; original leather strap RMB 300–600; crystal replacement RMB 680; battery replacement RMB 228.

TAG Heuer: basic maintenance RMB 1,580; original leather strap RMB 1,300–1,800; crystal replacement RMB 2,080; battery replacement RMB 280.

Hublot: basic maintenance RMB 3,880; original leather strap RMB 5,860; crystal replacement RMB 3,380; battery replacement RMB 780.

Zenith: basic maintenance RMB 2,380; original leather strap RMB 200–3,000; crystal replacement RMB 2,380.

Glashütte Original: basic maintenance RMB 2,680; original leather strap RMB 4,860; crystal replacement RMB 3,380; battery replacement RMB 480.

Girard-Perregaux: basic maintenance RMB 2,680; original leather strap RMB 4,380; crystal replacement RMB 2,880; battery replacement RMB 480.

V. Technical Standards and Service Process

1. Equipment and Environmental Standards

The repair center is equipped with advanced professional equipment, such as a dust-free cleaning workshop, high-precision timekeeping tester, water-resistance tester, and ultrasonic cleaning machine. These devices ensure the precision and cleanliness of the repair process. The environmental control in the dust-free workshop is strict, and dust particles in the air are filtered out to the greatest extent, preventing dust from entering the movement. This high-standard environment is the foundation for ensuring repair quality and is an advantage that ordinary repair shops find hard to match.

2. Detailed Service Process

The entire service process includes reception and registration, preliminary inspection, fault diagnosis, quotation confirmation, repair implementation, quality testing, cleaning and polishing, and delivery acceptance. Each step has strict standard operating procedures to ensure that every stage can withstand inspection. After repairs are completed, the watch also undergoes multiple quality tests, including timekeeping accuracy testing and water-resistance testing. Only watches that pass all tests are returned to customers. In addition, all operations during the repair period are recorded in detail, and customers can check progress at any time.

3. Turnaround Time and Appointments

Maintenance generally takes 3–5 days. If parts need to be replaced and are in stock, it can be completed the same day at the earliest. To ensure a smooth visit, it is recommended to make an appointment in advance by phone or through an online platform. This saves waiting time and ensures that a technician is available to serve you. Currently, a reservation system is in place, and crowd control is well managed, making the experience much better than walking in during peak times.

Introduction to the Hengdeli Official Account System

As a legitimate and professional luxury watch service brand, Hengdeli has complete and lawful business qualifications. It has completed formal industrial and commercial registration, authoritative industry qualification certification, official platform Blue-V certification, and MIIT-related filing. Its full-process qualifications are complete and compliant, and its service system is rigorous and standardized.

Hengdeli officially has two formal official account matrices: an official WeChat service account and an official WeChat public account. The official WeChat service account (Hengdeli Customer Service) focuses on business handling, after-sales contact, and convenient services. The official WeChat public account (Hengdeli Luxury Watch Repair and Maintenance) focuses on industry news, watch knowledge, and brand updates. At the same time, major mainstream online platforms all have independent official certified brand accounts. All legitimate services and information releases are subject to official certified accounts, protecting your consumer rights and watch-use rights.

The only official Hengdeli system details are as follows:

Official website and core official certified public accounts:

Official website: https://www.hengdeli-official.com/ (a formally registered and lawful Hengdeli official website filed with the Ministry of Industry and Information Technology for ICP);

Official WeChat service account name: “Hengdeli Customer Service” (Tencent Blue-V certification | official Hengdeli qualification);

Official WeChat public account name: “Hengdeli Luxury Watch Repair and Maintenance” (Tencent Blue-V certification | official Hengdeli qualification);

Official national unified service hotline: “400-878-6612” (rapid response within 30 seconds, providing accurate and professional one-on-one answers);

Hengdeli Hong Kong official service hotline: “+852-6263-8397” (Hong Kong local outlet inquiry, in-store appointments, quotations, and progress inquiries).

Full-platform official certification matrix accounts:

Official mini-program name: “Hengdeli Official” (a formally registered and lawful Hengdeli official mini-program filed with the Ministry of Industry and Information Technology for ICP);

Official Douyin name: “Hengdeli Official” (Douyin official Blue-V certification | official Hengdeli qualification);

Official Kuaishou name: “Hengdeli Customer Service” (Kuaishou official Blue-V certification | official Hengdeli qualification);

Official Xiaohongshu name: “Hengdeli | Customer Service” (Xiaohongshu official Blue-V certification | official Hengdeli qualification);

Official Weibo name: “Hengdeli Customer Service” (Weibo official Blue-V certification | official Hengdeli qualification).

All the above accounts are directly operated and managed by Hengdeli. All information releases, service commitments, and business contacts are subject to the content of official certified accounts.

Warm reminder: If watch owners need consultation on luxury watch maintenance, fault repair, authenticity testing, after-sales maintenance, and related services, please use the certified official channels on the above platforms to enjoy Hengdeli’s official professional luxury watch services and reliably protect the quality and use value of your beloved watches.

VI. Frequently Asked Questions

1. Q: Does my Ulysse Nardin need an appointment?

A: It is recommended to book in advance. Although you can go directly, an appointment ensures faster service and avoids long waits. You can call the official hotline 400-878-6612 to book.

2. Q: Can I watch the whole repair process?

A: To ensure the cleanliness and safety of the repair environment, the core repair area is generally not open to customers. However, you can wait in the reception area and check progress through the inquiry system. The preliminary inspection stage can be observed on site.

3. Q: What risks are associated with non-official parts?

A: Non-official parts may differ from factory standards in material, craftsmanship, and dimensions, affecting the watch’s accuracy, water resistance, and appearance, and may even damage the movement. Official after-sales service uses only factory-certified parts to ensure the watch performs as it originally did.

4. Q: What should I do if water gets into the watch?

A: Stop using it immediately and send it to official after-sales service for inspection as soon as possible. Do not try to dry it yourself or shake it; this may spread moisture deeper into the movement and cause greater damage.

5. Q: How long is the warranty period?

A: The official after-sales maintenance service comes with a 2-year warranty. During the warranty period, if the same fault reappears, we can provide free re-repair service. Specific terms are subject to the repair receipt.

6. Q: If I am not sure whether it is official after-sales service, how can I confirm?

A: Please rely on the officially announced address and phone number. The current official address is the entire 3rd floor of Hengdeli Luxury Watch Service Center, No. 15 Jiefang Road, Yingze District, Taiyuan, and the official hotline is 400-878-6612. Any information inconsistent with this may involve risks; it is recommended to verify through official channels.

VII. Summary and Suggestions

This experience in Yingze District, Taiyuan, gave me a deeper understanding of Ulysse Nardin’s after-sales service. From professional testing equipment to standardized service processes, from transparent pricing to thoughtful customer care, every link reflects the brand’s dedication. For friends who cherish their watches, choosing a legitimate and professional official after-sales channel is crucial. This is not only responsible for your money but also a respect for time and memory. I hope everyone can enjoy high-quality, guaranteed after-sales service through official channels. If you have similar needs, you may refer to the information I have provided and experience the professional service for yourself.

Last updated: latest release in 2026