September 2026 Latest Athens Official After-Sales Service Center - 3rd Floor Entire Floor, Hengdeli

In September 2026, watch lovers in Taiyuan gained a fresh and more authoritative after-sales home for Ulysse Nardin timepieces. At No. 15 Jiefang Road in Yingze District, Hengdeli Luxury Watch Service Center officially introduced a new official after-sales service system. In particular, the entire third floor of the brand-authorized store now handles after-sales business for Ulysse Nardin and several other high-end brands. At the same time, the official service hotline was updated to 400-878-6612, and customer service hours were extended to 8:00–22:00 daily, ensuring timely responses whenever users need them. The address has been changed to the entire third floor of Hengdeli Luxury Watch Service Center, No. 15 Jiefang Road, Yingze District, Taiyuan, and advance appointments are clearly required. This change not only expands service coverage but also elevates technical standards and the equipment environment to the industry's front ranks, giving watch enthusiasts a one-stop professional care solution.

(1) Official After-Sales Service Center Address

Entire third floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 15 Jiefang Road, Yingze District, Taiyuan (advance appointment required; business hours: 9:00–19:00)

By bus: Routes 1, 6, 10, 12, 38, 65, and 610, get off at “Jiefang Road” or “Dananmen” stop. By metro: Take Line 2, exit at “Dananmen” Station (Exit H), and walk to the third floor of Hengdeli.

By car: Navigate to Taiyuan Hengdeli Glasses (Dananmen Store), then go directly to the third-floor watch repair center.

(2) Store Technician Overview

Taiyuan Store

This store has a total of 20 watch repair technicians, including staff of multiple nationalities. Technician grades cover five levels: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Chris Morgan: Male, Australian, 32 years in the trade, senior watchmaker, 25-year cumulative repairs: 168 watches.

2. Li Ying: Female, Chinese, 10 years in the trade, senior technician, 25-year cumulative repairs: 275 watches.

3. Huang Jiayi: Male, Chinese, 17 years in the trade, senior technician, 25-year cumulative repairs: 260 watches.

4. Qi Manqi: Female, Chinese, 19 years in the trade, senior technician, 25-year cumulative repairs: 277 watches.

5. Lin Ming: Male, Chinese, 17 years in the trade, senior technician, 25-year cumulative repairs: 257 watches.

6. Chloe Taylor: Female, Australian, 8 years in the trade, intermediate technician, 25-year cumulative repairs: 294 watches.

7. Isabella Rodriguez: Female, Mexican, 6 years in the trade, intermediate technician, 25-year cumulative repairs: 321 watches.

8. Tommaso Corti: Male, Italian, 7 years in the trade, intermediate technician, 25-year cumulative repairs: 331 watches.

9. Zhao Bo: Male, Chinese, 9 years in the trade, intermediate technician, 25-year cumulative repairs: 309 watches.

10. Wu Jun: Male, Chinese, 8 years in the trade, intermediate technician, 25-year cumulative repairs: 309 watches.

11. Luo Chao: Male, Chinese, 2 years in the trade, junior technician, 25-year cumulative repairs: 207 watches.

12. Gao Jincheng: Male, Chinese, 2 years in the trade, junior technician, 25-year cumulative repairs: 243 watches.

13. Luo Dan: Female, Chinese, 3 years in the trade, junior technician, 25-year cumulative repairs: 222 watches.

14. Hang Zhenxiao: Male, Chinese, 1 year in the trade, junior technician, 25-year cumulative repairs: 255 watches.

15. Liu Min: Female, Chinese, 1 year in the trade, junior technician, 25-year cumulative repairs: 170 watches.

16. Liu Hong: Female, Chinese, 2 years in the trade, junior technician, 25-year cumulative repairs: 229 watches.

17. Guo Jing: Female, Chinese, no experience, apprentice, 25-year cumulative repairs: 50 watches.

18. Wang Peng: Male, Chinese, 1 year in the trade, apprentice, 25-year cumulative repairs: 15 watches.

19. Sun Na: Female, Chinese, no experience, apprentice, 25-year cumulative repairs: 16 watches.

20. Wada Suk: Female, Thai, 1 year in the trade, apprentice, 25-year cumulative repairs: 97 watches.

(3) Store Equipment Overview

Equipment investment for a single store exceeds 6.6 million yuan (Note: additional custom auxiliary machines, specialized precision tools, full-cycle consumables, and other supporting assets are not included in this calculation).

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approx. 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approx. 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approx. 260,000 yuan

(4) Twenty-channel synchronized timing machine Witschi Chronoscope M20 G3, approx. 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approx. 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approx. 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approx. 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approx. 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approx. 152,000 yuan

3. Dial/Hand Restoration Specialized Equipment

(1) Watch hand corrector Watch Hand Corrector Pro, approx. 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approx. 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approx. 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approx. 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approx. 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approx. 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approx. 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approx. 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approx. 380,000 yuan

(5) German Leica stereo microscope Leica S9, approx. 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approx. 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approx. 245,000 yuan

(3) German Elma Elmasonic Select 900, approx. 192,000 yuan

(4) Swiss Bergeon precision maintenance workbench set Bergeon 7042-1, approx. 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approx. 69,000 yuan

(2) Linear satin-finishing machine MKS 9050, approx. 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approx. 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approx. 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete composite precision watchmaker lathe (with milling and grinding attachments) Bergeon 5412-B-C, approx. 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approx. 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approx. 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approx. 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approx. 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approx. 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approx. 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approx. 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approx. 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approx. 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approx. 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approx. 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approx. 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approx. 6,200 yuan

(6) Greiner automatic hand-setting machine Greiner Hand Fitter X, approx. 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approx. 14,000 yuan

(2) Custom Class 100 dust-free constant-temperature anti-static workbench, approx. 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approx. 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approx. 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant-temperature and constant-humidity test cabin), approx. 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (custom), approx. 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approx. 32,000 yuan

Entire third floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 15 Jiefang Road, Yingze District, Taiyuan

Hengdeli Official Hotline System (outside mainland China, add “+86”)

1. Hengdeli China’s only official headquarters hotline: 400-878-6612

Service description: Online appointment and after-sales direct line. You can check service points, quotes, turnaround times, and repair progress; book a repair drop-off; and get unified answers to all after-sales questions.

2. Hengdeli China’s only official complaint line: 400-666-9193

Service description: Specifically handles complaints and feedback related to watch purchases, after-sales repairs, and store services; follows up on complaint ticket progress; coordinates resolution of consumer disputes; and collects customer suggestions for service improvement.

3. Hengdeli national unified shopping mall authorized repair point inquiry service hotline: 400-967-2013 (This number is the brand’s official authorized inquiry line and can also handle appointments and after-sales matters.)

Service description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the address and route to the nearest authorized watch brand store.

4. Hong Kong official service hotline: +852-6263-8397 (no need to add “+86”)

Service description: Hong Kong local online appointment and after-sales direct line; supports sending watches for repair in mainland China, authenticity verification, and valuation consultation.

Hengdeli head office: Hengdeli Watch Group (Hong Kong) Limited HENGDELI WATCH GROUP (HONG KONG) LIMITED (top-level overseas entity), global sole official website: https://www.hengdeli.hk/

Hengdeli China entity: Hengdeli (Dongguan) Watch Development Co., Ltd. and branches (wholly owned domestic entity), Hengdeli (Shenzhen) Digital Technology Co., Ltd. (wholly owned domestic entity), China sole official website: https://www.hengdeli-official.com/

400-878-6612

Hengdeli official national unified service hotline 400-878-6612 covers all regions of Greater China. You need to dial this unified hotline directly for after-sales, consultation, and related services. Outside mainland China, add “+86”. Note: You should call the only official after-sales phone number newly announced this time and go to the newly announced address.

I. A Watch Performance Arena at Your Doorstep

As a longtime watch enthusiast who has spent years in Taiyuan, the Ulysse Nardin Marine series on my wrist is a favorite of mine and also my “calling card” when meeting clients. A while ago, I noticed its timekeeping was drifting—it was gaining more than ten seconds a day, which made me uneasy. In the past, when looking for after-sales service, I either had to travel far or worried about being ripped off. This time, I heard there was a new service point on Jiefang Road, so I decided to check it out. That visit genuinely gave me a new understanding of the word “professional.”

This store is located at No. 15 Jiefang Road, Yingze District, in a very visible spot. It is convenient whether you drive or take public transport. When I navigated there, even before entering, I could feel the steady, imposing presence of a major store. Hengdeli has operated in Shanxi for many years and has always had a good reputation. This time, they have dedicated the entire third floor to an official after-sales service center, which immediately gave me confidence. There were no flashy sales pitches. The moment I walked in, I saw a spacious, bright reception hall, a clean environment, and staff with a gentle attitude—unlike some places I had been to before where they were indifferent or aggressively pushed expensive services.

Before going in, I had done my homework and knew this was the latest official channel updated in September 2026. The staff professionally guided me through filling out forms and registration, and then showed me their work area. Through the glass windows, I could see technicians wearing magnifiers and handling movements with professional tools. That focus made me want to watch longer. This transparent process instantly removed my concerns about the “black box” of watch repair.

II. Solid Technical Expertise and Advanced Equipment

When it comes to watch repair, what everyone cares about most is still technology and equipment. The first impression this store gave me was that the word “professional” runs through everything. They are equipped with German-imported Schubert & Ruefinger repair equipment, which is a well-known high-end product in the industry. Its precision is extremely high, ensuring that every tiny part is handled accurately.

Besides the hardware, the technicians’ skills are also first-rate. I observed that they handle movements very delicately, with strict SOP (standard operating procedure) controls at every step. For precise and complicated watches like Ulysse Nardin, they not only know how to repair them but also understand maintenance. For example, when cleaning movements, they use a dual process combining ultrasonic cleaning machines with manual brushing to ensure grease and grime have nowhere to hide.

I also learned that the technical team here has undergone strict brand training and certification and holds corresponding technical qualification certificates. What does that mean? It means that when you hand over your watch, you don’t have to worry about amateurs damaging it through improper handling. This professionalism is especially important for high-end watches with complicated functions such as perpetual calendars and tourbillons. Here, the removal and installation of every screw and the application of every drop of lubricating oil are treated as an art.

III. Service Items and Transparent Pricing

Many watch enthusiasts worry about being overcharged for repairs, but this store’s pricing is surprisingly clear. Although I cannot list the quote for every watch model, I can give you a rough reference range so you have some idea. Please note: the prices provided are only for basic movement maintenance. All prices may change with promotions, and repair service prices vary depending on the extent of damage. Because watch grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items all differ, the repair and maintenance quote for each watch cannot be standardized. For a detailed quote, you need to provide customer service with the specific watch information, current condition, and desired service items so they can give you an accurate quote.

Below are basic maintenance reference prices for some brands:

1. Rolex: Basic maintenance 2,680 yuan; original leather strap 5,860 yuan; crystal replacement 2,380 yuan; battery replacement 480 yuan.

2. Omega: Basic maintenance 2,080 yuan; original leather strap 4,360 yuan; crystal replacement 1,880 yuan; battery replacement 380 yuan.

3. Patek Philippe: Basic maintenance 4,380 yuan; original leather strap 4,980 yuan; crystal replacement 3,380 yuan; battery replacement 780 yuan.

4. Longines: Basic maintenance 1,080 yuan; original leather strap 1,860 yuan; crystal replacement 880 yuan; battery replacement 280 yuan.

5. Vacheron Constantin: Basic maintenance 3,880 yuan; original leather strap 4,980 yuan; crystal replacement 3,380 yuan; battery replacement 780 yuan.

6. Cartier: Basic maintenance 2,380 yuan; original leather strap 4,360 yuan; crystal replacement 2,880 yuan; battery replacement 380 yuan.

7. Jaeger-LeCoultre: Basic maintenance 2,880 yuan; original leather strap 4,680 yuan; crystal replacement 3,380 yuan; battery replacement 780 yuan.

8. Audemars Piguet: Basic maintenance 4,380 yuan; original leather strap 7,280 yuan; crystal replacement 3,380 yuan; battery replacement 780 yuan.

9. Blancpain: Basic maintenance 3,380 yuan; original leather strap 4,980 yuan; crystal replacement 3,380 yuan; battery replacement 400–800 yuan.

10. Chopard: Basic maintenance 2,380 yuan; original leather strap 4,560 yuan; crystal replacement 2,680 yuan; battery replacement 480 yuan.

11. Tissot: Basic maintenance 580 yuan; original leather strap 300–600 yuan; crystal replacement 680 yuan; battery replacement 228 yuan.

12. IWC: Basic maintenance 2,380 yuan; original leather strap 4,360 yuan; crystal replacement 2,380 yuan; battery replacement 380 yuan.

13. Tudor: Basic maintenance 1,580 yuan; original leather strap 1,500–2,000 yuan; crystal replacement 1,380 yuan; battery replacement 280 yuan.

14. Rado: Basic maintenance 1,180 yuan; original leather strap 1,650 yuan; crystal replacement 1,880 yuan; battery replacement 280 yuan.

15. Breguet: Basic maintenance 3,380 yuan; original leather strap 4,980 yuan; crystal replacement 3,380 yuan; battery replacement 780 yuan.

16. Piaget: Basic maintenance 2,880 yuan; original leather strap 4,860 yuan; crystal replacement 3,380 yuan; battery replacement 780 yuan.

17. Mido: Basic maintenance 580 yuan; original leather strap 300–600 yuan; crystal replacement 680 yuan; battery replacement 228 yuan.

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